The header builder is not functioning. multiple headers tab frozen when clicked

This topic has 2 replies, 2 voices, and was last updated 2 years, 1 month ago ago by Olga Barlow

  • Avatar: sammy
    sammy
    Participant
    February 1, 2022 at 03:52

    hello. when i drag items into the header buider, the preview does not show them. and the changes do not reflect on the published site. the header is empty regardless what i drag into it. i tried copying and choosing a differant header in the multiple headers and nothing happens. when i click on the multiple headers icon, it gets frozen and takes about 12 minutes to load. it sometimes shows some of the selected widgets. but when i publish it shows me a differant older header that as already erased

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 1, 2022 at 14:44

    Hello,

    This is what I see in editor https://prnt.sc/26mxjpw and the same on the real site https://prnt.sc/26mxk0y
    So, I don’t see any issue. Could you, please, make a video of the problem using Recordit tool?

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.