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  oscar.kid

  Participant

  September 19, 2020 at 08:47

  Hi,

  On my website, the font settings is showing different to what is on the live website, please help to fix this.

  Thanks,

  Please, contact administrator
  for this information.

  #251876 Copied Theme version: 6.3.8

  5 Answers

  

  Rose Tyler

  Support staff

  September 19, 2020 at 09:48

  Hi,

  Change typography settings via Theme Options > Save > change settings back and save one more time. Clear cache and check the result.
  Provide temporary wp-admin access, our technicians will be able to take a closer look after the weekend.

  Regards

  #251883 Copied
  

  oscar.kid

  Participant

  September 19, 2020 at 09:55

  Hi,
  I tried that, it didn’t work, still has the same issue.

  Appreciate your urgent help in this regard please.

  Thanks,

  Please contact administrator
  for this information.

  #251885 Copied
  

  oscar.kid

  Participant

  September 19, 2020 at 10:01

  The issue seems to be happening specifically with the quicksand font-family

  #251886 Copied
  

  Rose Tyler

  Support staff

  September 19, 2020 at 10:14

  In this case, try the next workaround:
  download this font https://fonts.google.com/specimen/Quicksand#standard-styles , upload it in XStore > Custom fonts, then select this uploaded font via Theme Options.

  Regards

  #251889 Copied
  

  oscar.kid

  Participant

  September 19, 2020 at 11:39

  that done it for this, font seems slightly different but it worked for now.
  Thank you

  #251895 Copied