Return to previous page

The elemnetor update has damaged the web

This topic has 12 replies, 5 voices, and was last updated 5 months ago ago by Rose Tyler

coffeedog

Participant

December 4, 2023 at 19:46

what do I do? I don’t want to turn back the clock, because if I give the update to do it again

ElementorPro\Modules\Woocommerce\Widgets\Product_Add_To_Cart::handle_control_position: Cannot add a control outside of a section (use start_controls_section).

Please, contact administrator
for this information.

#375660 Copied Theme version: 9.3 WooCommerce version: last

11 Answers

sethr

Participant

December 4, 2023 at 19:50

I also am getting this error, with no work on my end. Everything on site/editing was working on friday of last week, go to work on it today—stuck with this error. need solution ASAP.

I also just updated to the latest Xstore update just today to 9.2.5 < no help.

#375661 Copied

coffeedog

Participant

December 4, 2023 at 20:12

I hope to hear from you soon, if you sort it out let me know

#375662 Copied

coffeedog

Participant

December 4, 2023 at 21:16

I deactivated the plugin and activated, elementro pro and it’s working

#375664 Copied

sethr

Participant

December 4, 2023 at 22:29

Hey coffeedog— to be clear: You deactivated Elementor from the Plugins page, then reactivated, and this is what resolved for you?

#375665 Copied

Marketing Stirling

Participant

December 5, 2023 at 01:09

I have the exact same problem and I don’t even have the Pro version of Elementor.

I already tried deactivating and re-activating the Elementor plugin and had no luck.

Error message is ElementorPro\Modules\Woocommerce\Widgets\Product_Add_To_Cart::handle_control_position: Cannot add a control outside of a section use start_controls_section.

XStore Version 9.2.5

Rollback to Elementor Version 3.17.3 fixes the issue, but I would love to have a proper solution for this.

#375668 Copied

sethr

Participant

December 5, 2023 at 01:52

@Marketing Stirling – same, and I don’t have pro either – just basic/what Xstore installed. I have another ticket open hoping for a response soon as I’m dead in the water in continuing work right now :/

#375670 Copied

Marketing Stirling

Participant

December 5, 2023 at 01:54

@sethr just rollback to Elementor Version 3.17.3 and make sure to disable automatic updates of that plugin.

Let’s hope we can get a fix soon.

#375671 Copied

Rose Tyler

Support staff

December 5, 2023 at 09:05

Hello,

Yes, the recent update to the Elementor plugin has unfortunately resulted in an issue. Our development team has been notified and is currently addressing the problem.
As an immediate solution, we recommend downgrading the plugin to its previous version and waiting for the subsequent update of both the plugin and the theme.
We apologize for any inconvenience this may have caused and kindly ask for your understanding and cooperation during this time.

Kind Regards,
8theme team

#375691 Copied

Weblike PRO

Participant

December 5, 2023 at 10:21

I have the same exact issue: https://altramoda.ro/?cmp_bypass=incognito

#375711 Copied

Rose Tyler

Support staff

December 5, 2023 at 10:37

Hello, Weblike PRO,

Please downgrade the Elementor plugin version or provide temporary wp-admin and FTP access via the Private Content area here.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#375715 Copied

Rose Tyler

Support staff

December 5, 2023 at 14:25

Hello,

We kindly request that you upload the most recent versions of Elementor and Elementor Pro once again, it is important, and proceed with a thorough check upon completion. Please inform us of the outcome at your convenience.

Another solution can be re-uploading elementor.php file into xstore/framework/compatibility folder via FTP. The link to file is added to the Private Content area.

If the problem persists please provide wp-admin and FTP access, so we can check, because the problem was solved on our test sites after re-uploading the plugins.

Kind Regards,
8theme team

Please contact administrator
for this information.

#375768 Copied
Tagged: elementor update errors, elementor update issues, fix elementor woocommerce, repair wordpress elementor, troubleshoot woocommerce templates, wordpress woocommerce damage
Viewing 12 results - 1 through 12 (of 12 total)