The css is broken only for 5 products in the catalog

This topic has 6 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Jack Richardson

  • Avatar: Denurade
    Denurade
    Participant
    June 2, 2025 at 10:28

    I have a very strange situation. In the product catalog, only 5 products, which are on the screen go outside the boundaries. Photos of goods I put square . image cropping I have a 1×1

    I re-generated the thumbnails. But it does not help.
    What could be the problem?

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 2, 2025 at 11:21

    Hello,

    Could you please provide a link to the page from which the screenshot was taken?

    Best regards,
    The 8Theme Team

    Avatar: Denurade
    Denurade
    Participant
    June 2, 2025 at 11:42

    It`s my staging website.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 2, 2025 at 13:11

    Dear @Denurade,

    We hope this message finds you well.

    We would like to inform you that the product images are still being displayed in full size and have not yet been regenerated. We kindly suggest trying the following plugin to address the issue:
    https://wordpress.org/plugins/force-regenerate-thumbnails/

    After installing and running the plugin, please check to see if the images display correctly.

    Should you need any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Denurade
    Denurade
    Participant
    June 2, 2025 at 14:10

    Unfortunately that didn’t help.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 2, 2025 at 14:29

    Dear @Denurade,

    We hope this message finds you well.

    We would like to inform you that the issue was not related to the product images, but rather to the product titles, which contained a non-breaking space character <0xa0> You can view an example here: https://prnt.sc/tMik7IVniS0E. This character caused the text to remain unwrapped and display inline only.

    This often occurs when text is copied from external sources. We kindly recommend reviewing and cleaning the title text in a plain text editor before pasting it into your product listings to avoid similar issues in the future.

    We have corrected the affected titles for now. Please take a moment to review your shop page to ensure everything appears as expected.

    Best regards,
    Jack Richardson
    The 8Theme Team

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