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The columns are not equal for this banners.

This topic has 11 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Vlad

  • Avatar: Vlad
    Vlad
    Participant
    June 12, 2023 at 10:04

    Hi there,
    I had difficulties editing a section and you made all the edits, but I still didn’t understand where you edited. And now, after small changes to the site, the sections are no longer equal.
    Pls tell me from where i can edit this.
    Thank you!

    Please, contact administrator
    for this information.
    #359187 Copied Theme version: 9.1.5
    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 13, 2023 at 09:02

    Hello @Vlad,

    We have reviewed your website and determined that the issue you are experiencing is due to the custom margin applied to the inner column of the left column, which is not applied to the right column. Please refer to the screenshots provided: https://postimg.cc/kDDyyzwN and https://postimg.cc/0zrMg1MZ.

    To resolve the issue, you should set the margin-bottom to 30px for the right inner column as well.

    We hope this helps.

    Best Regards,
    8Theme’s Team

    #359279 Copied
    Avatar: Vlad
    Vlad
    Participant
    June 14, 2023 at 07:43

    Hi Tony,
    I can;t find from where to edit it. Do i have to edit it directly in code?
    This settings will change after an update or will remain like i edit it?
    Thank you!

    #359358 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 14, 2023 at 08:20

    Hello Vlad,

    We have been unable to access the WordPress Admin Login details you provided. Please refer to the screenshot in the private content area of this topic and provide us with the correct login details so that we can investigate the issue further and provide assistance.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #359365 Copied
    Avatar: Vlad
    Vlad
    Participant
    June 14, 2023 at 09:17

    Hi there,
    Unfortunately, at the moment we are working on optimizing the website to increase the loading speed, which is extremely bad for this theme.
    For this reason, we had to delete the created user.
    But, in any case, we need to know how you edit there to know in the future.
    Th!

    #359372 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 14, 2023 at 09:53

    Hello Vlad,

    Thank you for contacting us. We understand that you have had to delete a user due to website optimization for improved loading speed. We appreciate your efforts in making the website better.

    We would be happy to provide you with the information you need, but for that, we need to debug the site to determine where the margin is coming from. Once we have a better understanding of the situation, we can assist you accordingly.

    Once the optimization is complete, please provide us with the working WP Admin URL and credentials so that we can further investigate the issue.

    Best Regards,
    8Theme’s Team

    #359376 Copied
    Avatar: Vlad
    Vlad
    Participant
    June 15, 2023 at 16:36

    Hi there,
    We are finishing the optimization.
    I just create a new user for you.
    Thx and have a great day!

    Please contact administrator
    for this information.
    #359504 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 16, 2023 at 05:48

    Hello Vlad,

    We are pleased to inform you that we have resolved your issue. Please refer to the screenshot provided at the following link: https://postimg.cc/5Y8DPPT7.

    We recommend that you clear your browser cache before revisiting your site.

    Best Regards,
    8Theme’s Team

    #359526 Copied
    Avatar: Vlad
    Vlad
    Participant
    June 16, 2023 at 09:42

    Hi there,
    ok, thx a lot!
    But what and where u edit it? i need to know because for sure i will neeed to edit that section in the future.
    Thank you!

    #359552 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 16, 2023 at 09:53

    Hello Vlad,

    We are pleased to hear that your issue has been resolved. We are delighted to have been able to assist you in resolving your issue.

    We have edited your home page and adjusted the left inner column margin to 0, which solved your issue. Please refer to the screenshot provided at the following link: https://postimg.cc/VrSfS6Pn

    Best Regards,
    8Theme’s Team

    #359555 Copied
    Avatar: Vlad
    Vlad
    Participant
    June 16, 2023 at 11:09

    Ok then.
    Thx a lot guys, have a great day!

    #359560 Copied

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