The “Buy Together” button does not display the icon

This topic has 6 replies, 3 voices, and was last updated 1 years ago ago by Luca Rossi

  • Avatar: Goostaf
    Goostaf
    Participant
    November 19, 2024 at 13:09

    please help to return the icon at the button “Buy together” do not know what happened

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 19, 2024 at 13:14

    Hello, @Goostaf,

    Thank you for contacting us and for using XStore.

    1/ To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.5) and XStore core plugin (5.4.5). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

    For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    https://xstore.8theme.com/update-history/

    Afterward, Please clear your browser cache and check again.

    2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Goostaf
    Goostaf
    Participant
    November 23, 2024 at 18:13

    Everything has been updated, nothing has changed, there is no icon for the button

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 25, 2024 at 09:07

    Dear @Goostaf,

    We hope this message finds you well.

    We have identified a translation error in the following text:
    Hi %1$s, today is a great day to check %2$s page. You can check also:.

    It was translated as:
    Привет %1$s, сегодня отличный день, чтобы проверить страницу %2$s. Вы также можете проверить: .

    Could you kindly assist us in reviewing and correcting the grammar of the translated text? Please ensure that all placeholders (%1$s and %2$s) remain intact, as their removal would cause functionality issues.

    Thank you in advance for your attention.

    Best regards,
    The 8Theme Team

    Avatar: Goostaf
    Goostaf
    Participant
    November 25, 2024 at 10:01

    Thank you, I have corrected all the errors in loco

    Avatar: Justin
    Luca Rossi
    Support staff
    November 25, 2024 at 10:49

    If you need anything else, please let us know.

    Best regards,
    The 8Theme Team.

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The issue related to '‘The “Buy Together” button does not display the icon’' has been successfully resolved, and the topic is now closed for further responses

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