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  Leon

  Participant

  November 27, 2024 at 18:58

  When i add a new brand, the brands filter does not work, the brand page can not be loaded.
  I cleared the cashe in woocommerce, but still do not work.
  I think we need to find a solution for this issue, not just clear the cache.
  this issue occued three times, also i need to creat more new brands in the future.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #425556 Copied Theme version: 9.4.5
  2 Answers
  

  Rose Tyler

  Support staff

  November 28, 2024 at 08:15

  Hello, Leon,

  Thank you for reaching out to us.

  We have reviewed the pages you provided, and the products are now displaying correctly.

  Next time, please try to apply the next solution: Woocommerce > Status > Tools > Brands transients > Clear, then Regenerate the product attributes lookup table and clear WooCommerce transients.

  Best regards,
  8Theme’s Team

  #425615 Copied
  

  Leon

  Participant

  May 29, 2025 at 23:42

  Thanks for the support! My topic “the brand filter does not work, the brand page can not be loaded.” has been successfully resolved.

  #445894 Copied
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