The administrator I created before can be deleted, why can’t I delete it this time?

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

  • Avatar: kelly
    kelly
    Participant
    April 7, 2023 at 04:45

    The administrator I created before can be deleted, why can’t I delete it this time?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 7, 2023 at 07:32

    Hello, @kelly,

    There could be several reasons why you are unable to delete the user “8theme” this time:

    Insufficient permissions: You may not have sufficient permissions to delete this user. Check your user role and permissions to ensure that you have the necessary privileges to delete users.

    Critical user: The user “8theme” may be a critical user that cannot be deleted. Critical users are those that are required for the proper functioning of your website or system. Deleting such users may cause errors or disrupt the system’s functionality.

    User not existent: The user “8theme” may not exist in your system anymore. Double-check that the user is still present in your user list and that you have selected the correct user for deletion.

    User dependency: The user “8theme” may have dependencies that prevent them from being deleted. For example, the user may be associated with posts, pages, or other content on your website that need to be reassigned or deleted before the user can be deleted.

    If you are still unable to delete the user “8theme,” you may need to seek further assistance from your system administrator or contact your hosting provider.

    Best Regards,
    8Theme’s Team

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