• 

  Valentin

  Participant

  September 10, 2021 at 14:03

  I wanted to update Xstore to the latest version and I get a critical error on the website.

  On the Theme page, I also get this message when Xstore is active : The active theme is broken. Reverting to the default theme.

  Can you please help solve the issue?

  Please, contact administrator
  for this information.

  #301895 Copied Theme version: 8.0.2
  4 Answers
  

  Valentin

  Participant

  September 10, 2021 at 14:07

  If it can help to solve the issue, I see that error message in the Dashboard Theme page:

  Broken Themes
  The following themes are installed but incomplete.

  Name Description
  xstore Stylesheet is missing.

  #301897 Copied
  

  Olga Barlow

  Participant

  September 10, 2021 at 15:02

  Hello,

  Because you did not upload all the theme files during update or files were not updated correctly during autoupdate. I have reinstalled parent theme. Check now.

  Regards

  #301904 Copied
  

  Valentin

  Participant

  September 10, 2021 at 15:05

  Thanks Olga. Indeed, the update failed in the middle of the upload and half of the files were not updated…

  All fixed now, thanks.

  #301907 Copied
  

  Olga Barlow

  Participant

  September 10, 2021 at 15:06

  You are welcome.

  Regards

  #301908 Copied
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