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Thank you page - by Eugenio - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Eugenio

Participant

May 8, 2020 at 12:10

Hi,
with new version of the theme, I found that on the thank yopu pahe I do not have anymore all the details about the order (image https://ibb.co/gJVQ4mZ); there is a way to sey it as the previous version?
thanks

#236529 Copied Theme version: 6.3.2 WooCommerce version: 4.0.1

7 Answers

Rose Tyler

Support staff

May 8, 2020 at 12:36

Hello,

The theme update should not affect this page.
Did you do any additional customization in files? Do you use additional plugins?

Regards

#236530 Copied

Eugenio

Participant

May 8, 2020 at 13:24

I add a script on thank-you.php, then I remove it but still I do not have the order detail

#236534 Copied

Rose Tyler

Support staff

May 8, 2020 at 13:31

Do you use a child theme? How does it work with parent theme activated? With a default theme (Storefront)?

Regards

#236535 Copied

Eugenio

Participant

May 8, 2020 at 13:38

I do not use child theme, I directly change the main theme file, I’m going to try with child theme, can I just add the thank-you.php file to it? do you have a quick uide to create a child theme?

#236537 Copied

Olga Barlow

Support staff

May 8, 2020 at 16:12

Hello,

If you change files of the main theme be ready that you will lose your changes after theme update. That’s why we don’t recommend changing of parent theme files. Read here about child theme https://xstore.helpscoutdocs.com/article/32-child-theme You can find it in theme package or download from the Downloads page https://www.8theme.com/downloads

Before installation go to Theme Options > Import/Export > export theme options. After that install and activate child theme and go to Theme Options > Import/Export > import options file and reload page without saving settings (It’s important – don’t save settings after import!).

After that you can copy changed files to child theme. Use it if you want to add any custom functions or custom CSS styles.

Regards

#236547 Copied

Eugenio

Participant

May 8, 2020 at 17:13

Thanks so much!

#236559 Copied

Olga Barlow

Support staff

May 8, 2020 at 17:39

You are welcome.

Regards

#236569 Copied
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