Testimonial fade - by robertkooijman - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: robertkooijman
    robertkooijman
    Participant
    January 24, 2015 at 22:10

    Why does my testimonials doesn’t have the FADE effect & the TIMER running line like https://www.8theme.com/demo/legenda/shortcodes/testimonials/ but a slider? Btw. the slider effect fades other text on the website in Safari. Is it a bug? See example in footer in private content.

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 25, 2015 at 13:34

    Hello,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: robertkooijman
    robertkooijman
    Participant
    January 28, 2015 at 17:57

    See private.

    And can you please answer my previous question: https://www.8theme.com/topic/full-width-row-background-in-boxed-layout-isnt-full-width-in-tablet-mode/

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 28, 2015 at 18:06

    Hello,

    What version of Legenda theme do you use?
    Please provide us with full permissions to the admin panel to look into the issue more deeply.

    Regards,
    Robert Hall.

    Avatar: robertkooijman
    robertkooijman
    Participant
    January 28, 2015 at 19:12

    version 2.5. i gave you full control

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 28, 2015 at 19:23

    You use old version of WPBakery Visual Composer plugin. Please update to latest.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: robertkooijman
    robertkooijman
    Participant
    January 28, 2015 at 20:21

    Done. I don’t see any differences.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2015 at 10:43

    Hello,

    We modified the testimonials slider and the one that is displayed on your site is actual, but on our demo is the slider of old version. Soon we’ll change it on the demo too.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: robertkooijman
    robertkooijman
    Participant
    January 29, 2015 at 14:41

    Ok, no problem. But can you look at the issue with safari? The text fades when de slider slides to the next testimonial. Regards, Robert

    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2015 at 15:21

    Hello,

    Sorry, but we don’t see such issue.
    Are you using the latest version of Safari?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: robertkooijman
    robertkooijman
    Participant
    January 30, 2015 at 10:00

    I use version 7.1.2.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 12:37

    Hello,

    Please update it to the latest version 8.0.3 and check your site there.

    Thank you.
    Regards,
    Eva Kemp.

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