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Terms and Conditions checkbox not changing

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Olele
    Olele
    Participant
    May 21, 2018 at 11:01

    Hi,

    I think the Terms and Conditions checkbox in my checkout page is not working properly. I am able to place an order without clicking on it and if clicked, it doesn’t change its appearance.

    #193318 Copied Theme version: Royal 4.4 WooCommerce version: 3.3.5
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 12:48

    Hello,

    – Does it work the same way with the parent theme?
    – Have you tried to disable all 3rd-party plugins?

    Regards

    #193326 Copied
    Avatar: Olele
    Olele
    Participant
    May 21, 2018 at 14:23

    Seems it works properly with the parent theme… Is that a CSS issue?

    #193334 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 14:35

    If you did not edit php files from the child theme, the problem caused by custom css code. You can inspect the code on site using inspector tools. To access it, open a web page or web app in Google Chrome. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    Regards

    #193336 Copied
    Avatar: Olele
    Olele
    Participant
    May 21, 2018 at 15:03

    Hi, problem solved!
    The route to image check-icon.png was not correct.
    Thanks for your quick response!

    #193347 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 15:07

    Hello,

    You’re welcome!

    Regards

    #193349 Copied
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