• 

  digicravings

  Participant

  April 1, 2026 at 11:08

  Dear ThemeForest Support Team,

  I am writing to report a technical issue I am experiencing with a theme I recently purchased from your marketplace.

  Issue Description:
  I am encountering a persistent bug in the mini-cart functionality. When a single product is added to the cart, the cart icon or counter initially displays “0.” However, once the action is completed, the mini-cart shows multiple items or an incorrect quantity, even though I have only added one product.

  Files is visible for topic creator and
  support staff only.

  #468143 Copied
  1 Answer
  

  Ayan Rahman

  Support staff

  April 1, 2026 at 11:19

  Hi,

  Thank you for reaching out to us.

  Make sure “Always Load “Wc-Cart-Fragments”” is activated in Theme Options > Speed Optimization.

  We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins (for example, a cache plugin) is causing the issue.

  Warm Regards,
  The 8Theme Team

  #468144 Copied
• Viewing 2 results - 1 through 2 (of 2 total)