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Team members cropping differently - by pro2know

This topic has 4 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: pro2know
    pro2know
    Participant
    May 25, 2016 at 04:22

    see private please

    Please, contact administrator
    for this information.
    #127069 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 25, 2016 at 08:40

    Hello,

    The credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    #127094 Copied
    Avatar: pro2know
    pro2know
    Participant
    May 25, 2016 at 11:20

    sorry they are fixed now

    Please, contact administrator
    for this information.
    #127123 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 25, 2016 at 12:53

    Hello,

    Your original images have different sizes, one is bigger, another is smaller. Try to upload all original images with the same sizes. Also try to use this element http://storage3.static.itmages.com/i/16/0525/h_1464176991_8686847_36195f9ed0.jpeg instead of “Team”.

    BTW I checked the page with Twenty Sixteen theme and the same issue persists there too, so it’s related to Ultimate VC Addons plugin and not to our theme.

    Regards,
    Eva Kemp.

    #127137 Copied
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