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Tabs - by cyan - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

cyan

Participant

July 29, 2014 at 11:45

Hi there.

I am currently using your tab shortcode for year specific information. I have the years running from 2000 to 2011 in chronological order in the tab titles. However, since I’ve added the 2010 and 2011 tabs, I can’t seem to organise these and bring them to the front/top. They keep reverting back to after 2000. Any ideas why this might be and how I can fix the issue?

Here is the link to the page: http://79.170.44.106/chateauclinet.com/our-wines/

Many thanks.

#11166 Copied

10 Answers

cyan

Participant

July 29, 2014 at 11:59

It is also happening to my 2009 tab now. I can’t reorder that now either. Also I’ve noticed that when I try to add content to (say for example) the 2010 tab, it somehow changes the content on the tab next to it instead 🙁 Is there a limited to the number of tab you can have or something, or do I have a conflict somewhere?

i have included my FTP and wp-login below in case you need them.

Thanks.

Please, contact administrator
for this information.

#11170 Copied

Eva Kemp

Support staff

July 29, 2014 at 12:16

Hello,

I’ve edited the tabs via classic editor. Please check them now.
Also we recommend you to update Visual Composer plugin to the latest version.

To update it you need re-download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider. After you unzip the archive you’ll find another archive Legenda_v2.2.zip, extract it as well and open this folder “legenda”. The plugins are placed inside of legenda folder under framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Eva Kemp.

#11175 Copied

cyan

Participant

July 29, 2014 at 12:48

Thanks for the speedy response Eva and thank you for fixing the first part of the issue. Unfortunately, I have upgraded the latest version of all the plugins but the second part of my problem is still happening. When I try to amend the content in either 2010 or 2011, it affects the other tab next to it. Could you have a look at this please. Many thanks.

#11190 Copied

Eva Kemp

Support staff

July 29, 2014 at 13:03

You’re welcome.

As I see you have Version 4.2.1 of Visual Composer plugin and the latest one is 4.2.3.
Please update it and check if the issue is still there after update.
Thank you.

Regards,
Eva Kemp.

#11193 Copied

cyan

Participant

July 29, 2014 at 13:05

I did what you said. I downloaded the new version of the theme and then deleted the old plugin folder from FTP and replaced it with the new one. Have I missed something?

#11194 Copied

Eva Kemp

Support staff

July 29, 2014 at 13:55

As I see there is still old version of the plugin. Please provide us with the correct FTP credentials as the ones you’ve sent to us are incorrect.
Thank you.

Regards,
Eva Kemp.

#11200 Copied

cyan

Participant

July 29, 2014 at 15:53

Please could you try again. I use these FTP regularly and they are working fine for me…

Please, contact administrator
for this information.

#11233 Copied

Eva Kemp

Support staff

July 29, 2014 at 16:51

I’ve updated VC. Please check it now.
Thank you.

Regards,
Eva Kemp.

#11252 Copied

cyan

Participant

July 29, 2014 at 16:56

Fantastic! Thanks Eva, you little star 🙂

#11257 Copied

Eva Kemp

Support staff

July 29, 2014 at 17:06

Thank you for the kind words!
You’re welcome.

Enjoy your work!

Regards,
Eva Kemp.

#11261 Copied
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