Tablet mode header builder and mobile mode header builder issues

This topic has 6 replies, 4 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: Manjunath Talewadikar
    Manjunath Talewadikar
    Participant
    July 21, 2021 at 15:54

    Hello Team,
    I am facing issue in tablet mode and mobile mode. when I changes done in mobile mode its changes in tablet mode too , but changes in tablet mode has very bad looking. I am going to in change tablet mode then its changes in mobile mode that have been made last totally all the broken changes. I cant work properly on that. I am frustrated that doing changes. Please help me in this matter. I am waiting to your reply. Hope you will understand my query and hopeful you will definitely help me in that matter. thank you.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: John Holden
    John Holden
    Support staff
    July 21, 2021 at 17:50

    Hello

    Thank you so much for contacting us!

    Can you please share some example with us which section is not working properly in your mobile or tablet device.

    John Holden

    Avatar: Manjunath Talewadikar
    Manjunath Talewadikar
    Participant
    July 21, 2021 at 19:34

    Hello John,
    I am facing problem in header builder in mobile and tablet option. When i change in mobile option it will change in tablet option. If i changed any thing in tablet mode then it will change in mobile mode too. If i changed in mobile mode and its looking good in mobile mode then other side in tablet mode its looking very bad. Please help me how can i set it this. Please check your end in mobile and tablet mode my website you will see difference.If you want dashboard access please let me know.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 12:35

    Hello,

    We don’t have tablet settings. Only Desktop/Mobile for some settings(not for all) https://prnt.sc/1ec7mkj
    I suppose that you think that the preview option switches between different builders https://prnt.sc/1ec7x6w But it’s only to preview how your site will look with the different devices, it does not save options separately for these devices. We have only 2 modes: desktop and mobile for the header builder https://prnt.sc/1ec87h7
    Also, you may choose when the mobile point starts in Theme Options > General.

    Regards

    Avatar: Manjunath Talewadikar
    Manjunath Talewadikar
    Participant
    July 24, 2021 at 10:04

    Hello,

    Yes knew that,but when i changes in mobile mode its automatically changes in tablet option. In mobile mode its looking good that i have made chnages but in tablet option its not looking good. When i am going to change in tablet option then its automatically changes in mobile mode,then mobile mode going to look very bad all the alignment padding changes. what could i do for this any solution for this. Please give me some solution.Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2021 at 12:44

    Hello,

    Please provide temporary wp-admin access and screenshots for a better understanding of the problem and the desired result.
    You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

    Regards

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