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System Requirements: Max execution time: min (120-180) 60

This topic has 6 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

Taras

Participant

November 19, 2023 at 20:17

Hello.
During installation of the demo, an error appears: Max execution time: min (120-180) 60
However, everything is fine on the hosting.

#374130 Copied Theme version: 9.2.3

5 Answers

Tony Rodriguez

Support staff

November 20, 2023 at 07:01

Hello, @Taras,

Thank you so much for purchasing our theme and contacting our support center.

Regarding the server requirements, we kindly request that you reach out to your service provider and inquire if they could increase the maximum execution time and Max input vars: to 5000. https://imgur.com/QQuzQSx

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team.

#374143 Copied

Taras

Participant

November 20, 2023 at 15:48

Did not help.
media not installed 🙁
What can I do?

#374194 Copied

Tony Rodriguez

Support staff

November 21, 2023 at 06:56

Hello, @Taras,

Thank you for your response.

We would like to inquire if you have any plugins installed on your site. If so, we kindly request you to disable them and attempt to install Core afterward. It appears there may be a conflict with a third-party plugin.

We kindly request you to review the bundle plugin associated with the Xstore theme. You can access it via the following link: https://xstore.helpscoutdocs.com/article/36-included-plugins

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

Should you have any further queries or concerns, please feel free to contact us. Our support team is always at your disposal.

Kind Regards,
8Theme Team.

Please contact administrator
for this information.

#374251 Copied

Taras

Participant

November 23, 2023 at 11:50

Does not work.

Provided admin login details.

Please contact administrator
for this information.

#374514 Copied

Tony Rodriguez

Support staff

November 23, 2023 at 13:00

Hello, @Taras,

Thank you for your response.

Upon thorough review of your website, we are pleased to confirm that everything is functioning as intended. Additionally, the demo content has been successfully imported and is displaying correctly. To assist you further, we have created a detailed video walkthrough which we encourage you to view in its entirety for your reference in the private content area.

Should you continue to experience any issues, we kindly request that you capture a video illustrating the problem. This will greatly aid us in understanding and addressing your concerns more effectively. Once you have recorded the video, please upload it to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us.

We are committed to providing you with the best possible support and look forward to resolving any outstanding issues you may encounter.

Warm regards,
The 8Theme’s Team

Please contact administrator
for this information.

#374525 Copied
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