Swatch variation not crossed out on the single product page

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Pawel
    Pawel
    Participant
    November 17, 2023 at 18:03

    Hello
    We set swatch varitions to be visible and if the variation for example size is not available its crossed out by “X” like on product archive page: https://prnt.sc/x703i2LwwG2K
    bute its not showing the same on the single product page like her:
    https://prnt.sc/Esw9z1bem8PZ
    Could you please helpm me to fix it on the single product page. Thx

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 18, 2023 at 06:40

    Hello, @Pawel,

    Thank you for contacting us and for using XStore.

    Product variation that is “Out of stock” can be displayed like this –
    https://ibb.co/9hbCWKV , https://ibb.co/VVmZCkp , https://ibb.co/zmbgPYR , with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).

    Furthermore, we recommend watching the following video about variation swatches for additional guidance: https://xstore.helpscoutdocs.com/article/94-variation-swatches

    We hope this information is helpful.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team.

    Avatar: Pawel
    Pawel
    Participant
    November 18, 2023 at 10:32

    The problem is that I want to have the products that are out of stock visible that customers have possibility to add it to their wish list and be informed when they come back to our stock. Is there any solution or additional code that we can use that will mark somehow product variation on the single product page that are out of stock without enableing funcion “Hide out of stock products from catalog” becouse we dont want that single products will disapear from the catalogue. Thank you for your help 🙂

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 18, 2023 at 11:22

    Hello, @Pawel,

    We appreciate you reaching out to us and for choosing XStore for your needs.

    Currently, the functionality you are inquiring about is not available. However, we invite you to submit your request to our Taskboard at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient interest from our customer community, our development team will take it into consideration for potential inclusion in a future update.

    Warm regards,
    The 8Theme Team

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