Swap doesn’t work when variations are selected.

This topic has 6 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: Deepak Sahu
    Deepak Sahu
    Participant
    July 29, 2020 at 11:12

    Hello,

    I have previously enquired about this and I know that it is a predefined behavior. (https://www.8theme.com/topic/product-image-swap-not-working/#post-245443)

    Please change it if possible. Since I could not reopen the topic, so submitting a new topic.

    Regards.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2020 at 12:48

    Hello,

    We’ve added this custom CSS code https://prnt.sc/tqi2j6 Please clear cache and check now.

    Regards

    Avatar: Deepak Sahu
    Deepak Sahu
    Participant
    July 29, 2020 at 15:52

    Hello,

    If I change the color variable selected, on the hover, the image changes but the selected color shall swap. Not the previously selected one.

    https://prnt.sc/tqm0jl
    This is the default selected swap image on hover

    https://prnt.sc/tqm193
    This is the swap image on changing the swatch color (nowhere the swap image should be in black color)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2020 at 15:57

    Hello,

    It requests additional customization in files, which is not included in our basic support and can’t be done right now for free.
    You can submit a request here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

    Regards

    Avatar: Deepak Sahu
    Deepak Sahu
    Participant
    July 29, 2020 at 16:31

    Hello,

    How shall I know what all is included in the basic support? Also, can I know how much it may cost?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 10:58

    Hello,

    Read these articles – https://www.8theme.com/documentation/xstore/support/support/ https://themeforest.net/page/item_support_policy
    If you need help with the additional customization, submit customization request to WPKraken team.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Swap doesn’t work when variations are selected.’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.