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  peterk

  Participant

  April 1, 2026 at 11:31

  Hi! I use Yith Gift Card woocommerce plugin and the main product photo is not showing. All other general products are good but this one isn’t.

  I did some research and I found a topic on your forum: https://www.8theme.com/topic/issue-with-yith-gift-cards-hiding-product-image/

  Hoping you can assist.

  Link to my product page: https://shop.meglepid.hu/termek/meglepid-ajandekkartya/

  Thank you.

  Content is visible for topic creator and
  support staff only.

  #468149 Copied
  5 Answers
  

  peterk

  Participant

  April 1, 2026 at 11:34

  See also WP access.

  Content is visible for topic creator and
  support staff only.

  #468152 Copied
  

  Jack Richardson

  Support staff

  April 1, 2026 at 12:37

  Hello @peterk,

  We apologize for the delay in our response. Please check now — we have uploaded the modified file to your child theme at “woocommerce/single-product/product-image-builder.php” with the following changes: https://gyazo.com/5cda6bc19254d7ebbb13e16527e6a301.

  The product image is now displayed correctly for the mentioned product (https://gyazo.com/3da7074b9d6a76171cbdfc3e87a4fe6b). Since the YITH plugin uses the default product image template structure, we have configured the system to load the default template specifically for this product type.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #468153 Copied
  

  peterk

  Participant

  April 1, 2026 at 13:14

  You are wonderful. It looks great. Thanks Jack!

  #468157 Copied
  

  peterk

  Participant

  April 1, 2026 at 13:14

  Thanks for the support! My topic “support required Yith WooCommerce Gift Card plugin image not showing” has been successfully resolved.

  #468158 Copied
  

  Tony Rodriguez

  Support staff

  April 1, 2026 at 13:14

  Dear peterk,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #468159 Copied
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