Support required Yith WooCommerce Gift Card plugin image not showing

This topic has 6 replies, 3 voices, and was last updated 3 days, 9 hours ago ago by Tony Rodriguez

  • Avatar: peterk
    peterk
    Participant
    April 1, 2026 at 11:31

    Hi! I use Yith Gift Card woocommerce plugin and the main product photo is not showing. All other general products are good but this one isn’t.

    I did some research and I found a topic on your forum: https://www.8theme.com/topic/issue-with-yith-gift-cards-hiding-product-image/

    Hoping you can assist.

    Link to my product page: https://shop.meglepid.hu/termek/meglepid-ajandekkartya/

    Thank you.

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    5 Answers
    Avatar: peterk
    peterk
    Participant
    April 1, 2026 at 11:34

    See also WP access.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 1, 2026 at 12:37

    Hello @peterk,

    We apologize for the delay in our response. Please check now — we have uploaded the modified file to your child theme at “woocommerce/single-product/product-image-builder.php” with the following changes: https://gyazo.com/5cda6bc19254d7ebbb13e16527e6a301.

    The product image is now displayed correctly for the mentioned product (https://gyazo.com/3da7074b9d6a76171cbdfc3e87a4fe6b). Since the YITH plugin uses the default product image template structure, we have configured the system to load the default template specifically for this product type.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: peterk
    peterk
    Participant
    April 1, 2026 at 13:14

    You are wonderful. It looks great. Thanks Jack!

    Avatar: peterk
    peterk
    Participant
    April 1, 2026 at 13:14

    Thanks for the support! My topic “support required Yith WooCommerce Gift Card plugin image not showing” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 1, 2026 at 13:14

    Dear peterk,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘support required Yith WooCommerce Gift Card plugin image not showing’' has been successfully resolved, and the topic is now closed for further responses

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