Support of the WooCommerce Additional Variation Images plugin Outdated

This topic has 10 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Alex

  • Avatar: Alex
    Alex
    Participant
    August 28, 2021 at 17:10

    Hi everyone,

    Plugin not compatible with XStore: https://woocommerce.com/products/woocommerce-additional-variation-images/

    This support thread outdated: https://www.8theme.com/documentation/docs/support-of-the-woocommerce-additional-variation-images-plugin/

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Alex
    Alex
    Participant
    August 28, 2021 at 17:15

    Could you please update the support thread or let me know what to do in order to make it compatible with Additional Variation Images plugin?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2021 at 19:16

    Hello,

    Please check this topic https://www.8theme.com/topic/xstore-yith-product-add-ons/

    Regards

    Avatar: Alex
    Alex
    Participant
    August 30, 2021 at 11:56

    Hello,

    I have checked that support thread – unfortunately it did not help.
    1. I installed YITH WooCommerce Product Add-ons & Extra Options and put the function in functions.php. It did not fix the problem.
    2. I cleared cache. It did not fix the problem.
    3. I used the pro version of the above plugin. It did not help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2021 at 12:40

    Hello,

    Thanks for the reply.
    1/ Why do you want to use the plugin? Try to disable it and enable the Variation gallery option in Theme Options > WooCommerce > Shop Elements. After that edit product and add the gallery images for your variations – https://prnt.sc/xhomle
    2/ If you want to use the plugin, provide URL of product that has problem. Describe the problem in more detail and provide temporary FTP access.

    Regards

    Avatar: Alex
    Alex
    Participant
    August 30, 2021 at 13:27

    Hi,

    I am using WooCommerce Additional Variation Images plugin to add images to specific variation. https://prnt.sc/1qswrds (this did not work). Now plugin is disabled.

    You suggested to disable the plugin and use the built in feature. https://prnt.sc/1qsxnb4 The problem with inbuilt feature is that it is not displaying Variation Image Gallery.
    Proof backend: https://prnt.sc/1qsxqby
    Proof frontend: https://prnt.sc/1qsxrrz

    Second problem with inbuilt Variation Image Gallery is that main image is disappearing after scroll.

    Avatar: Alex
    Alex
    Participant
    August 30, 2021 at 13:28

    URL of the problem

    Please contact administrator
    for this information.
    Avatar: Alex
    Alex
    Participant
    August 30, 2021 at 13:29

    SFTP Provided

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2021 at 15:24

    Hello,

    Please clear cache and check the product now – https://gyazo.com/7ff78adedaa2b4ca36f5e6b9a1b3dbe1 I’ve uploaded Featured image for the product – https://gyazo.com/c9898d01eafc2b11f86b333aed70e748 , and changed your color attributes to global. If you want to have the gallery when any of variations is not selected, upload images here – https://gyazo.com/2bc088ae85e2303245e730780017bc1f

    Regards

    Avatar: Alex
    Alex
    Participant
    August 30, 2021 at 15:45

    Thank you!

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The issue related to '‘Support of the WooCommerce Additional Variation Images plugin Outdated’' has been successfully resolved, and the topic is now closed for further responses

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