Support for Customizing Request a Quote Form Details for Specific Products

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Arun Pandit
    Arun Pandit
    Participant
    October 27, 2023 at 09:34

    Dear XSTORE Support,

    I hope this message finds you well. I am reaching out on behalf of our team, which is in the process of building a professional marketplace at marketplace.hyphenscs.com. We are utilizing your XSTORE theme, which we have successfully integrated into our website. Our website is powered by WordPress, and we are using WooCommerce as our primary e-commerce plugin. Our hosting service is provided by AWS.

    We have implemented the “Request a Quote” form on our website to facilitate inquiries from customers. However, we have identified a crucial issue regarding the information captured by the form. Currently, the form collects user details, but it does not specify which product the customer is inquiring about. Given that our marketplace lists more than 2000 products, it is essential for us to customize the “Request a Quote” form to capture details specific to each product.

    We kindly request your assistance in achieving the following:

    Custom Request a Quote Form Details: We are looking to enhance the “Request a Quote” form to include a field that specifies the product for which the customer is requesting a quotation. This customization will greatly improve the user experience on our website, as it will allow us to quickly and accurately identify the products that customers are interested in.

    We understand that customizing the form for each product may require technical adjustments, and we would appreciate your guidance on how to achieve this. Additionally, if you have any best practices or recommendations for implementing this customization effectively, we would welcome your insights.

    Our objective is to make it as easy as possible for customers to request quotes for specific products, enhancing the efficiency of our marketplace.

    If you require any specific information or access to our website to assist with this customization, please do not hesitate to let us know, and we will provide the necessary details.

    Thank you for your prompt attention to this matter. We look forward to your guidance and support in enhancing our “Request a Quote” functionality.

    Sincerely,
    Arun Pandit

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2023 at 13:21

    Hello, Arun Pandit,

    Thank you for contacting us and for using XStore.

    As we can see, you are using Quform to create the Quote Form, so we would recommend you contact support of this plugin directly.

    For example, Contact Form 7 plugin has https://contactform7.com/special-mail-tags/
    [_url] — This tag is replaced by the URL of the page in which the contact form is placed.
    – maybe Quform has something similar, so please check the documentation of this plugin and then contact their support.

    We hope this information is helpful.

    Kind Regards,
    8theme team

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