I am having some problems with the theme and would like to use the support chat feature to resolve them.
So, my support period actually expired, so I’ve extended it for 6 months. But the support chat feature is still unavailable (I turn it on in Theme Options, but then it turns off automatically, the message is displayed: “Sorry, theme support license has expired. Extend your support period on ThemeForest and then you’ll be able to get help from 8theme support team.”. (already extended)
How could I start getting support via Support Chat again?
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