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Suddenly, SITE became slow. Please suggest the best solution.

This topic has 6 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Luca Rossi

B

Participant

January 4, 2025 at 17:43

Hello Support team
the website becoming slow, with reference to your previous suggestions.
I have already improved the allocated resources
and, now i’m writing this to you.

please look at the private content area to access the website.
Just now I have further increased the MEMORY LIMIT, detail added for your reference
also, EVERY time the website is fully re-loaded while user click any menu items – Seems ajax not functioning as expected.

and, let me have the best solution.

Thank you
Brkt

Please, contact administrator
for this information.

#429529 Copied

5 Answers

B

Participant

January 5, 2025 at 08:06

Hello,
Please consider,
before a month, I have renewed the support only because of Performance issues. such an excellent theme that I have two licenses and currently renewed support.
But I’m an in difficult situation, how AND WHAT i will say to my clients.

therefore, Please suggest viable solutions.
Thanks
Brkt

#429545 Copied

B

Participant

January 5, 2025 at 13:36

Hello please address this ticket.
Thanks

#429550 Copied

Luca Rossi

Support staff

January 6, 2025 at 09:41

Dear @B,

We hope this message finds you well.

Please note that replying to your own tickets will move them to the bottom of the queue, which may result in longer waiting times for a response.

Regarding your website speed, it is influenced by various factors. We noticed that you are already using a WordPress caching plugin, which is a great start. To further enhance your website’s performance, we recommend the following:

– Utilize a CDN (Content Delivery Network) service for your scripts and images.
– Convert all your images to the WebP format to reduce their file size.
– Consider using an image compression plugin, such as Smush or Imagify.
– Disable any unnecessary plugins on your website, as having too many third-party plugins can significantly impact performance.

We hope these suggestions help improve your website’s speed. Should you have any further questions or require assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

#429604 Copied

B

Participant

January 6, 2025 at 11:06

Thanks Luca

1/ Noted about reply to same ticket.
some situation makes it difficult to wait

Please note, the Theme is Excellent, that the reason I have two license,
and, recently I renewed the support only to reach to you due the speed issue.

2/ Noted all your suggestions. Will follow each.

thanks
BRKT

#429608 Copied

Luca Rossi

Support staff

January 7, 2025 at 09:15

If you need anything else, please let us know.

Best regards,
The 8Theme Team

#429725 Copied
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Suddenly, SITE became slow. Please suggest the best solution.

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