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Topic: Suddenly having an isssue with not seeing new sildes in revolution slider

nebcreative

Participant

January 2, 2019 5:47 am

For some reason I can not see the new layers added on 2 of the slides, I have tried several times, tried importing from dev site ect, about 2 hours working on this for clietnt and nothing is working
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Theme version: newest
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Rose Tyler

Support staff

January 2, 2019 9:23 am

Hello,

Please update the Slider plugin to latest version – https://xstore.helpscoutdocs.com/article/37-plugins-update
If this doesn’t solve the problem, describe step by step how we can re-create the problem on your site.

Regards

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nebcreative

Participant

January 2, 2019 5:39 pm

i downloaded the newest version YOU have available but it still say its version sliderrevolution I 5.4.8.1and issue is still there I NEED TO CHANGE THIS DATED PROMO ON THEIR SITE. I have spent yet more time on this and it will not show the actually slide that are currently created it is showing OLD slides that have different infomation with in its layers. Pretty simple not sure how else to say this.

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nebcreative

Participant

January 3, 2019 5:04 am

so after a lot of work the issue honestly resolved on its on, not sure why the issue occurred as I dont believe that anything was going with plugin. I believe it was an issue on server or with internet service provider caching

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Rose Tyler

Support staff

January 3, 2019 8:20 am

Thank you for letting us know.
I am glad that the problem was solved.

Regards

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