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Suddenly having an isssue with not seeing new sildes in revolution slider

This topic has 5 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

nebcreative

Participant

January 2, 2019 at 05:47

For some reason I can not see the new layers added on 2 of the slides, I have tried several times, tried importing from dev site ect, about 2 hours working on this for clietnt and nothing is working

Please, contact administrator
for this information.

#206486 Copied Theme version: newest WooCommerce version: newest

4 Answers

Rose Tyler

Support staff

January 2, 2019 at 09:23

Hello,

Please update the Slider plugin to latest version – https://xstore.helpscoutdocs.com/article/37-plugins-update
If this doesn’t solve the problem, describe step by step how we can re-create the problem on your site.

Regards

#206499 Copied

nebcreative

Participant

January 2, 2019 at 17:39

i downloaded the newest version YOU have available but it still say its version sliderrevolution I 5.4.8.1and issue is still there I NEED TO CHANGE THIS DATED PROMO ON THEIR SITE. I have spent yet more time on this and it will not show the actually slide that are currently created it is showing OLD slides that have different infomation with in its layers. Pretty simple not sure how else to say this.

#206546 Copied

nebcreative

Participant

January 3, 2019 at 05:04

so after a lot of work the issue honestly resolved on its on, not sure why the issue occurred as I dont believe that anything was going with plugin. I believe it was an issue on server or with internet service provider caching

#206555 Copied

Rose Tyler

Support staff

January 3, 2019 at 08:20

Thank you for letting us know.
I am glad that the problem was solved.

Regards

#206568 Copied
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