Sudden issues with Woo & Royal? - by ecoofficegals

This topic has 4 replies, 3 voices, and was last updated 10 years ago ago by Jack Richardson

  • Avatar: ecoofficegals
    ecoofficegals
    Participant
    December 7, 2015 at 16:06

    Hello my clients site is having some issues

    1) http://ajmurrays.com/my-account/ the fatal error on this page

    Fatal error: Call to a member function populate() on a non-object in /home/ajmurrays/public_html/wp-content/themes/royal/woocommerce/myaccount/my-orders.php on line 44

    2) The checkout button is gone from http://ajmurrays.com/cart/ people viewing their cart cannot procceed to checkout!

    I have tried disabling all plugins except woocommerce, and everything is up to date. What do I do??

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    December 7, 2015 at 16:10

    Hello,

    1. This file wp-content/themes/royal/woocommerce/myaccount/my-orders.php is removed in the recent theme update. So remove it in wp-content/themes/royal/woocommerce/myaccount directory.

    2. Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the theme package of 2.3 version.

    Regards,
    Eva Kemp.

    Avatar: ecoofficegals
    ecoofficegals
    Participant
    December 7, 2015 at 19:48

    I think it worked! Thanks!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2015 at 20:44

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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