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Subtotal is wrong in mini-cart when discount rules is applied

This topic has 7 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

howard

Participant

July 9, 2020 at 07:10

Hello,

I’ve implemented a discount rule to variants product. It likes buying 2 product than fixed price 425 per unit.

The price is correct if I just select 2 quantities and add to cart.

However , if I add 1 quantity in S size then click 「add to cart」and add another 1 quantity in M size then click 「add to cart」, the subtotal is wrong. It supposed to be NT850 not NT980.

Even thought the subtotal in mini-cart is wrong, when I click shipping cart the price is correct.

By the way , if I refresh the page in URL: https://sunnyside.tw/cart/, the subtotal in mini-cart is correct again.

#243783 Copied Theme version: 6.3.7 WooCommerce version: 4.2.2

6 Answers

Rose Tyler

Support staff

July 9, 2020 at 08:14

Hello,

What plugin do you use to set the discount rule?
Try to change Mini-Cart Type in Theme Options > Header builder > Cart.

Regards

#243797 Copied

howard

Participant

July 9, 2020 at 08:23

I’ve change to Off-Canvas but still the same problem.

I use this plugin:
Discount Rules for WooCommerce – PRO 1.9.12
https://www.flycart.org/products/wordpress/woocommerce-discount-rules

#243798 Copied

Rose Tyler

Support staff

July 9, 2020 at 08:36

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Set Mini-Cart Type – None, or contact author of the plugin to get some advice.

Regards

#243799 Copied

howard

Participant

July 9, 2020 at 09:05

Do you mean this problem is caused by flycart.org , I should ask them about this issue ?

I thought the mini-cart is made by 8theme so I should ask here ?

If your theme does not support flycart plugin , which discount plugin you support ? I can change plugin.

I’ve spent a lot of time doing this website, I can’t fail only for this issue.

#243800 Copied

howard

Participant

July 9, 2020 at 09:10

What if I can pay for the customization to make it work ? Who should I contact to ??

#243801 Copied

Olga Barlow

Participant

July 9, 2020 at 10:11

Hello,

Try the plugin that comes bundled with our theme http://prntscr.com/telpca WooCommerce Dynamic Pricing & Discounts https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279

Regards

#243811 Copied
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