Submenus not working after xstore5 update

This topic has 9 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

  • Avatar: ilian
    ilian
    Participant
    February 12, 2019 at 13:22

    We updated to xstore 5 on several sites and now all the 3rd level subsubmenus are gone. Now all site have same problem and we have to update more sites to xstore5. Can you help? Thx

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 13:32

    Hello,

    We will release a new update within a day.
    Also, if you provide temporary FTP access we will be able to fix the problem directly.

    Regards

    Avatar: ilian
    ilian
    Participant
    February 12, 2019 at 13:53

    I can give u access but there are alot of sites, better to wait a day and hope that update will fix this problem.

    So i will contact you again if the problem remains after update.

    Thank you for now 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:14

    We’ve sent walkers.php to your registration email. Please replace the file in xstore/framework folder via FTP for one of your sites.
    Let me know if the problem will be fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2019 at 14:47

    Hello,

    We have sent you the file with the fix to your registration email. Check and try to re-upload that file. Let me know if it helps.

    Regards

    Avatar: ilian
    ilian
    Participant
    February 12, 2019 at 16:55

    It works fine now except for one of the sites that have a different problem on the menu again.
    Whatever i try chage on menu it not changing, and QUARTZ > Dekton is allways highlighted
    Please help! Thx

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2019 at 17:08

    Hello,

    Item is highlighted because it has current-menu-item class http://prntscr.com/mk51rh
    Do you use the object cache? Try to disable it, clear cache and check again.

    Regards

    Avatar: ilian
    ilian
    Participant
    February 13, 2019 at 23:26

    Now is fine 🙂 and i can change everything on menu

    Thank you very much

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2019 at 08:08

    Hello,

    You’re welcome!

    Regards

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