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Subject: Request for Assistance with Theme Issues

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

DashDoor

Participant

August 9, 2024 at 12:06

Dear

I hope this email finds you well. I’m reaching out for assistance with some issues I’m experiencing with your theme on my e-commerce website. I’ve recently imported the theme and encountered a few problems that I couldn’t resolve on my own.

Please, contact administrator
for this information.

#409654 Copied

1 Answer

Rose Tyler

Support staff

August 9, 2024 at 12:40

Hello DashDoor,

Thank you for reaching out to us.

Please update the theme and plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Do not forget to clear cache or even temporarily disable the cache plugin.

Provide screenshots for a better understanding of your requests.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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