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Styling issues after upgrading - by gerard

This topic has 12 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

gerard

Participant

November 21, 2018 at 10:39

Hi,

After upgrading theme, plugins and woocommerce, some styling has been lost. Page titles, product titles, typography presets and menu typo has ben reset. Is there any way to let them all as it was before upgrading?

Maybe styling presets charged with demo import has been lost.I’m using child theme version 0.0.1

I will wait for your neews.

Thanks!

Please, contact administrator
for this information.

#204297 Copied Theme version: 5.1.1 WooCommerce version: 3.5.1

11 Answers

Rose Tyler

Support staff

November 21, 2018 at 11:30

Hello,

XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. Please check our new demos – https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546
You can set desired settings for text, menu, headings via Theme Options > Typography.
Let us know if you need any further assistance.

Regards

#204298 Copied

gerard

Participant

November 21, 2018 at 11:35

HI Rose,

Thanks for you fast answer. I would like to know the setting of the old version. Is there any way to know the tipos, fonts, and sizes used on the theme style on the previous version?

Thanks.

#204299 Copied

Olga Barlow

Support staff

November 21, 2018 at 18:16

Hello,

Could you, please, provide me temporary Dashboard access to your site? We’ll check the current options and change them to get some old styles back.

Regards

#204333 Copied

gerard

Participant

November 21, 2018 at 19:28

Hi Olga. Thanks!

Please, contact administrator
for this information.

#204336 Copied

gerard

Participant

November 23, 2018 at 11:38

Hi Olga, do you know when will you have time to reload old styles. Thanks for your support!

#204757 Copied

Olga Barlow

Support staff

November 23, 2018 at 13:46

Hello,

Check now, please. I have added some old styles to child theme style.css. Also, I have changed the menu font weight in Theme Options http://prntscr.com/lm0wlo
Let me know if you need anything else.

Regards

#204768 Copied

gerard

Participant

November 29, 2018 at 16:34

Hi Olga,
Thanks. But still style is not the same. I don’t understand why the style have changed and has been reset if I was using child theme. Will that mean I cannot upload the other xtore licences because I will loose al, the styling?

#205106 Copied

Olga Barlow

Support staff

November 30, 2018 at 10:12

Hello,

What other styles do you want to get back? Can you provide me the screenshots for better understanding?
We improved styles to get better UI&UX. We changed the input colors, background, font weight for the headings and titles and font-size for some elements. If you did not overwrite them in your child theme they will be changed.

Regards

#205147 Copied

Olga Barlow

Support staff

November 30, 2018 at 10:15

If you have other sites with the XStore we would recommend you to create a staging site. Then we’ll help you to update theme on the staging site and if everything is ok you’ll be able to move updated files and styles to the production site.

Regards

#205150 Copied

gerard

Participant

January 8, 2019 at 15:42

Hi Olga,

After trying to update anothe website with xstore license I’ve realized that style is lost when Visual Composer is updated. Why that happens? I use childtheme, and after uploading Xstore to las version everything works fine. Style crashes when VC is updated. Any way to fix it?

Thanks.

#206784 Copied

Olga Barlow

Support staff

January 9, 2019 at 10:34

Hello,

We did not face such issue before. Could you provide me Dashboard and FTP access to that site to check?

Regards

#206816 Copied
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