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Topic: Strange behaviour in Posts (after update)

Ferdi

Participant

November 28, 2021 11:58 am

Hi,

After the update (XStrore theme and Core) I noticed something wierd. Maybe it’s a bug but I’m not sure.
In Posts I have “Related Posts”. When there’s more related posts you can click it (arrows: caroussel). Before I click it there’s a huge empty space between the “Related Items” and the footer but when I click it (arrow), the huge space is gone (and that is how it supposed to be).
See > https://liemerskunstwerk.nl/corona-maatregelen-in-kunstwerk-het-musiater/
Can it be solved?

Greetings, Ferdi
Site URL: hidden
Theme version: 8.0.10

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Rose Tyler

Support staff

November 28, 2021 1:22 pm

Hello,

Try to change Image Loading Type in Theme options > Speed optimization.

Regards

#310113 copied to clipboard

Ferdi

Participant

November 28, 2021 2:02 pm

Hi,

Thank you for your fast reply!
Ok, It is good with the “LOIP” and “default” setting. The “Lazy” setting is the problem. Could that be fixed?

Greetz

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Rose Tyler

Support staff

November 28, 2021 2:15 pm

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#310116 copied to clipboard

Ferdi

Participant

November 28, 2021 4:35 pm

Ok.

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

November 28, 2021 5:00 pm

Hello,

Please check FTP access – https://prnt.sc/20xxmjr

Regards

#310137 copied to clipboard

Ferdi

Participant

November 28, 2021 5:40 pm

Hi,

Sorry, my bad.

Greetz, Ferdi

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

November 29, 2021 8:18 am

Hello,

Thanks for the reply.
I’ve passed your issue to our developers. I’ll inform you once they check/fix it. Don’t change access till my next reply.

Regards

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Ferdi

Participant

November 29, 2021 9:02 am

Hi,

Ok, thank you!

Greetz, Ferdi

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Olga Barlow

Support staff

November 29, 2021 3:05 pm

Hello,

Thank you for your understanding.

Regards

#310212 copied to clipboard

Olga Barlow

Support staff

November 29, 2021 5:41 pm

Hello,

Check now, please.

Regards

#310252 copied to clipboard

Ferdi

Participant

November 29, 2021 7:37 pm

Hi,

Great, it works now :). Thank you very much.
Do you know what the problem was? (just curious).

Greetings,
Ferdi

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Rose Tyler

Support staff

November 30, 2021 8:26 am

Hello,

One of our developers fixed it. You should not face the problem after the next theme update also.

Regards

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