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Store woocommerce mini cart issue – No products in the cart.

This topic has 2 replies, 2 voices, and was last updated 12 months ago ago by Tony Rodriguez

aelahi

Participant

April 26, 2023 at 22:26

when I add a new product in the cart and then when I click to see the cart. I see this message : No products in the cart. but on button of cart I see product has been added.

#354637 Copied Theme version: 9.1.2 WooCommerce version: 7.6.0

1 Answer

Tony Rodriguez

Support staff

April 27, 2023 at 06:15

Hello, aelahi,

Thank you so much for purchasing our theme and contacting our support center.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#354657 Copied
Tagged: cart issue, mini-cart, no products, persuasive, woocommerce, wordpress templates
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