Store theme not longer supporting with WooCommerce

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: Aceplusglobe
    Aceplusglobe
    Participant
    March 26, 2023 at 08:45

    the error message says ” there has been a critical error occurred in this website”

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 09:53

    Hello, Aceplusglobe,

    Thank you for contacting us and for using XStore.

    In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.

    Please provide the URL of your site, temporary wp-admin, and FTP access.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.