Return to previous page

Store is empty when i import demo of any theme

This topic has 6 replies, 2 voices, and was last updated 6 days, 5 hours ago ago by Alex Carter

B

Participant

May 26, 2025 at 17:36

store is empty when i import demo of any theme, pls check the image

Files is visible for topic creator and
support staff only.

#445597 Copied

5 Answers

Alex Carter

Support staff

May 27, 2025 at 06:29

Hello,

Thank you for reaching out to us.

Please make sure that the Shop page is selected in Woocommerce > Settings > Products.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#445618 Copied

B

Participant

May 27, 2025 at 15:49

wp admin access

Content is visible for topic creator and
support staff only.

#445675 Copied

Alex Carter

Support staff

May 27, 2025 at 16:09

Hello,

We appreciate your prompt response.

We’ve re-selected the Shop page via Woocommerce > Settings > Products > Shop page.

Please check the result.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#445678 Copied

B

Participant

May 27, 2025 at 21:54

problem: not showing underline below active menu item

pls suggest

#445695 Copied

Alex Carter

Support staff

May 28, 2025 at 07:22

Hello,

We’ve disabled Menu cache for you via Theme Options > Speed Optimization.

Warm Regards,
The 8Theme Team

#445724 Copied
Viewing 6 results - 1 through 6 (of 6 total)