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Still support left, theme in WordPress shows otherwise

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Bas Kling

Bas Kling

Participant

September 6, 2021 at 21:04

Hi,

we’re supposed to have 177 days of support left (by now our 4th or 5th extension already. This is correct as we renewed 6 weeks ago. However, the welcome page of Xstore in WordPress shows that our license has expired and we need to renew. Can you please check what’s going on?

Please, contact administrator
for this information.

#301472 Copied Theme version: 8.0.6

2 Answers

Rose Tyler

Support staff

September 7, 2021 at 08:04

Hello,

What password can we use to login your Dashboard?
Try to cleat on refresh here – http://prntscr.com/1rgnjqg

Regards

#301500 Copied

Bas Kling

Participant

September 7, 2021 at 10:41

We still seem to have caching issues. It took us half a day to purge. Maybe a cloudfront issue.
In any case, value seems to be okay again. Thanks

#301527 Copied
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Still support left, theme in WordPress shows otherwise

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