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  The Watch Strap Co.

  Participant

  August 27, 2020 at 00:13

  Hi there,

  I’m opening this ticket again, as I’m not too sure how this was fixed. Your last ticket said that you removed a few lines of code from one of our pages.

  However, we have added the line of code back and the problem hasn’t returned, additionally the sticky header issue was happening on pages where this code wasn’t ever present and was fixed.

  Was there anything else that you changed? As this code doesn’t seem to have fixed it

  #249538 Copied Theme version: 6.3.8 WooCommerce version: 5.4.2
  5 Answers
  

  Olga Barlow

  Participant

  August 27, 2020 at 10:28

  Hello,

  Nope, I did not change anything, just that code. Safari does not work well with transitions. It causes the flip effect very often. So, provide us with a link to page where the issue still persists.

  Regards

  #249580 Copied
  

  The Watch Strap Co.

  Participant

  August 27, 2020 at 11:42

  Sorry I didn’t explain correctly.

  The problem is now fixed site-wide, beforehand this affected every page on the website, you only removed the code category page but that fixed it on the checkout page, homepage, contact page etc…

  Thank you

  #249598 Copied
  

  The Watch Strap Co.

  Participant

  August 27, 2020 at 12:45

  I’m just confused as to how that happened, surely something else must have changed too?

  #249611 Copied
  

  Olga Barlow

  Participant

  August 27, 2020 at 14:13

  Hello,

  Nope, really. Maybe just cleared the cache to apply changes, that’s all.

  Regards

  #249630 Copied
  

  The Watch Strap Co.

  Participant

  August 31, 2020 at 16:52

  Hmm strange, thanks though! 🙂

  #250022 Copied
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