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  The Watch Strap Co.

  Participant

  August 23, 2020 at 13:06

  Hi there,

  We’re using the sticky mobile header in your theme but it seems to be causing problems on iPhone, the content flicks white as we scroll when the sticky header is enabled.

  I have had a quick Google and it looks like this is related to using position fixed for the sticky header which causes problems on iOS

  Is there any workaround you have found for this?

  Please, contact administrator
  for this information.

  #248969 Copied Theme version: 6.3.8 WooCommerce version: 5.4.2
  4 Answers
  

  Olga Barlow

  Participant

  August 25, 2020 at 13:30

  Hello,

  Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

  Regards

  #249195 Copied
  

  The Watch Strap Co.

  Participant

  August 25, 2020 at 14:22

  Sure! I’ve copied the details into this message.

  Please note that FTP on our site doesn’t seem to work when your developers access our website, however, they have been using WP File Manager, so, feel free to use this also.

  Please contact administrator
  for this information.

  #249214 Copied
  

  Olga Barlow

  Participant

  August 26, 2020 at 13:09

  Hello,

  It looks that problem was caused by custom code you added to page CSS
  http://prntscr.com/u66n3t
  I have commented it out. Check now.

  Regards

  #249407 Copied
  

  The Watch Strap Co.

  Participant

  August 26, 2020 at 16:43

  Thank you very much!

  #249470 Copied
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