Sticky add to cart sending to product description

This topic has 9 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: Linuxprog
    Linuxprog
    Participant
    February 13, 2022 at 20:31

    Hi,
    The sticky add to cart is not working well on MOBILE, when clicked, it is sending to the product description not to ATC button, please check the product page sent in private
    Regards

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2022 at 09:34

    Hello,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Linuxprog
    Linuxprog
    Participant
    February 14, 2022 at 12:33

    Please check

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2022 at 13:08

    Hello,

    Thanks for the reply. Provide FTP access also – FTP host, FTP username, and FTP pass. Contact your hosting provider, they will help you to get this info.

    Regards

    Avatar: Linuxprog
    Linuxprog
    Participant
    February 15, 2022 at 19:06

    Hi,

    FTP access shared, please check

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 09:56

    Hello,

    I’ve passed this problem to one of our developers and will let you know the answer soon. Please be patient.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 16:23

    Fixed. Clear cache of your mobile browser and check now

    Regards

    Avatar: Linuxprog
    Linuxprog
    Participant
    February 16, 2022 at 16:34

    works fine now
    I wonder if I will override this fix when updating the theme ?
    did you fix directly in the FTP?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2022 at 16:57

    All will be fine after the update.

    Regards

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