Stick header height not changing and not showing in real time

This topic has 10 replies, 3 voices, and was last updated 1 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 10, 2024 at 17:22

    Hi,

    Can you check why the sticky header height doesn’t change for mobile and table also the pink subheader text I want to change it to white on hover not black.

    1) I want to have both a pink subheader and header on the sticky
    2) How to change the link color when I hover over subheader elements / links

    Regards,
    Sam

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2024 at 19:49

    Hello Sam,

    Thank you for reaching out to us with your concerns regarding the sticky header and subheader customization on your mobile and tablet view.

    1/ Please clear cache and check the header now via incognito browser window (when you logged as admin the top header is hidden under top admin panel) https://prnt.sc/iDg8OAyopuSQ

    2/ https://prnt.sc/0vTAO3qo32EC

    Best Regards,
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 10, 2024 at 20:07

    HOw to disable globally all xstore so my client doesn’t see youtube links etc

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 10, 2024 at 21:32

    My pink subheader is not sticky how to male it sticky along with what is there in mobile view right now.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2024 at 08:23

    Hello Sam,

    We appreciate your prompt response.

    1/ We kindly request that you utilize the White Label Branding plugin for your needs. Could you please specify if there are any features that you are unable to disable with this plugin?

    2/ We have provided a screenshot for your reference: https://prnt.sc/jQokY3nYfi5S

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 11, 2024 at 13:22

    When i click customise header or anything it still shows youtube icon link of yours

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2024 at 14:00

    Hello Sam,

    Currently, the option to remove this feature is not available. However, if you provide us with FTP access, we would be able to make the necessary changes for you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 11, 2024 at 17:11

    Just let me know where to remove as FTP access might not work even if I create I have Plesk panel

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2024 at 10:26

    Hello Sam,

    We hope this message finds you well.

    To proceed with the necessary updates, please replace the following files:
    plugins/et-core-plugin/app/models/customizer/builder/template-parts/header.php
    plugins/et-core-plugin/app/models/customizer/builder/template-parts/product-archive.php
    plugins/et-core-plugin/app/models/customizer/builder/template-parts/product-single.php
    plugins/et-core-plugin/app/traits/base.php

    Additionally, you will need to add the following code to the child theme > functions.php file:

    remove_action( 'etheme-builder-before-header-right-buttons', 'et_builders_YouTube_link', 10 );

    The files have been provided via The Private Content area for your convenience.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 12, 2024 at 15:47

    Dear Aulakh, Sam,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Stick header height not changing and not showing in real time’' has been successfully resolved, and the topic is now closed for further responses

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