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Step Element not showing in RTL version – Any ideas ?

This topic has 7 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

Amrr199

Participant

December 14, 2024 at 22:00

Hello Team ..
need your support on visibility of RTL element of steps in checkout page .. it’s visible in LTR and need to be also visible in RTL .. what’s the issue overthere ? kindly check the attachments .. i use for multi=language the polylang plugin

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6 Answers

Amrr199

Participant

December 15, 2024 at 19:59

Hey any updates ?

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Rose Tyler

Support staff

December 16, 2024 at 10:58

Hello, Amrr199,

Thank you for reaching out to us.

Could you please provide URLs of pages from your screenshots and temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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Amrr199

Participant

December 16, 2024 at 20:28

Hello Team .. there’s other issues related to payment methods that appeared in ltr (the english only) and in rtl (ar) version it’s hidden submit order confirmation is not clickable i cannot go for creating order .. please let me know about both of them if we can support

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for this information.

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Jack Richardson

Support staff

December 17, 2024 at 16:08

Dear @Amrr199,

We hope this message finds you well.

Could you kindly ensure that the functionality in question works correctly when using the default theme, such as Storefront, along with the default WooCommerce shortcode [woocommerce_checkout]? As our code is designed to inherit the functionality of WooCommerce, the behavior of this button should align with how it operates in the default theme.

Thank you for your attention to this matter.

Best regards,
Jack Richardson
The 8Theme Team

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Amrr199

Participant

December 17, 2024 at 21:35

i have already do this .. but the steps still not showing in rtl for sorry

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Andrew Mitchell

Support staff

December 17, 2024 at 21:39

Dear Amrr199,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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Step Element not showing in RTL version – Any ideas ?

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