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Static frontpage fails - by Mayday - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp

Mayday

Participant

October 12, 2016 at 12:47

Hi,

The static custom front page fails. It gives an error on the homepage, just visit it 🙂 While there is content made with VC.

A similar forum topic described the deletion of an index.html file in the root WP folder, but this does not apply for this error.

I have added details for the admin and the ftp in private content.

Thanks in advance!

Quinten

Please, contact administrator
for this information.

#142413 Copied Theme version: 2.7.2 WooCommerce version: 2.6.4

5 Answers

Eva Kemp

Support staff

October 12, 2016 at 13:09

Hello,

We don’t have front-page.php file in the Royal theme package.
Have you created it? Check this file or remove it as it’s absent in the theme by default.

Regards,
Eva Kemp.

#142421 Copied

Mayday

Participant

October 12, 2016 at 13:45

Thanks,

that worked, only now the footer doesn’t load. Can i maybe download the package of royal again and reinstall the theme. It seems like some files got mixed up by a developer here.

Ciao,

Quinten

#142431 Copied

Eva Kemp

Support staff

October 12, 2016 at 14:09

Hello,

Yes, it will be better if you download theme archive from ThemeForest and reupload the files.

Regards,
Eva Kemp.

#142442 Copied

Mayday

Participant

October 12, 2016 at 17:55

OK done. Installed a fresh royal.

still no footer though, maps cannot find it’s key. Maybe symptoms of something you might know. I am kind of lost. still 🙁 there’s a div “post navigation” which is empty.

Hope you can find why 🙂

Best regards,

Quinten Peuling

#142486 Copied

Eva Kemp

Support staff

October 12, 2016 at 20:17

Hello,

You need update Ultimate VC Addons plugin https://www.8theme.com/download-plugins/ .
Upload it via FTP.

Regards,
Eva Kemp.

#142500 Copied
Tagged: fails, frontpage, static, themes, woocommerce, wordpress
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