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Static blocks issue - by valeriof - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 2 years, 6 months ago ago by valeriof

valeriof

Participant

October 26, 2021 at 09:25

Hello I have some issues with static blocks. https://prnt.sc/1xd0bj3
I’m using the “Post/page title” but as you can see:
– Page name it’s different from that one in the static block.
– Background image is missing.
Can you fix it?

Please, contact administrator
for this information.

#306547 Copied Theme version: 8.0.8

8 Answers

valeriof

Participant

October 26, 2021 at 12:50

Hello. Did you check it? Thanks

#306567 Copied

valeriof

Participant

October 26, 2021 at 15:23

That’s rude do not respond.
Can you please at least tell me if you scheduled to help me?

#306603 Copied

Olga Barlow

Support staff

October 26, 2021 at 17:02

Hello,

Take our apologies, information about reply time you can find once submitting topic or reply https://prnt.sc/1xe3xwa – up to 24 hours Monday – Friday. So, be patient, please, we do our best to help ASAP.

Provide us with a link to the page where you have the issue with the title, please.

Regards

#306630 Copied

valeriof

Participant

October 27, 2021 at 08:48

ok you’re kidding me, i only realized it now. In the screenshot you can clearly read the link to the page and you can clearly see that the name in the static block does not coincide with that of the page. It also shows that there is no background image. You were offended because I rated you 2 stars on themeforest. But I paid for support, regardless of everything. I am planning to delete your theme but for the moment I must have patience and you must have it too as the support is still owed to me for 6 months. Thanks.

Please contact administrator
for this information.

#306676 Copied

Olga Barlow

Support staff

October 27, 2021 at 13:46

Hello,

I’m very sorry if you feel that way but nothing personal. You asked about reply time and I just answered your question and tried to clarify information about pages to make sure that I understand the issue that you are reporting about.

Provide us with FTP access to your site, please. We need to check what code causes the mentioned issue on your site.

Regards

#306719 Copied

valeriof

Participant

October 27, 2021 at 14:39

Don’t worry. Take your time. Thanks.

Please contact administrator
for this information.

#306740 Copied

Olga Barlow

Support staff

October 27, 2021 at 14:48

Hello,

Keep static block cache disabled https://prnt.sc/1xhw7ej
Check pages now, please.

Regards

#306744 Copied

valeriof

Participant

October 27, 2021 at 17:06

Thanks

#306763 Copied
Tagged: issues, solutions, static blocks, templates, woocommerce, wordpress
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