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Topic: Static blocks and shortcode not working in Elementor

Recurso Apto

Participant

April 9, 2022 2:30 pm

Hello. I’m trying to create a footer using static blocks, but I’m having problems using static blocks. Elementor is configured to modify static blocks. I create the file, save it, but it doesn’t show up in the “8XTheme – Static Block” widget. No created blocks appear, as if I haven’t connected the resources, and so I can’t add them anywhere.

Elementor Activation: https://prnt.sc/sh6vx9zkzQlU
Published Block: https://prnt.sc/xVT92Q4Bwlit
XTheme widget – Static Blocks does not load block list: https://recursoapto.com.br/wp-content/uploads/2022/04/bug-bloco.png

PS: I managed to add the block through the shortcod, through the widget. At first it worked for a little while, but then it started to crash.

Shortcode enabled: https://prnt.sc/OCQCOzRKJU7q
How the footer should look: https://prnt.sc/65m_cK8R4UTW
How it’s appearing on the homepage: https://prnt.sc/FTAWLaJNK6GC
How it is appearing on single pages (news, products etc): https://prnt.sc/NIihKAnJP68b

I need a solution to this problem as soon as possible. I want to use the static blocks and the shortcodes smoothly, as expected from the theme.

PS 2.: Clearing cache and disabling plugins did not solve the problem.

Thanks.
Site URL: hidden
Theme version: 4.1.3
WooCommerce version: 6.3.1

#321674 copied to clipboard

Recurso Apto

Participant

April 9, 2022 2:54 pm

PS 3: I forgot to put it in the previous message, but the “Static Blocks” option is enabled in “General/Layouts”. See: https://prnt.sc/bVG_A0zzYFzF

#321675 copied to clipboard

Rose Tyler

Support staff

April 9, 2022 3:09 pm

Hello,

Theme Options > General > Enable Classic Widgets Panel > On, then go to Apearance > Widgets.
Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#321678 copied to clipboard

Recurso Apto

Participant

April 9, 2022 7:24 pm

The information is in the private area

Content is visible for topic creator and
support staff only.

#321687 copied to clipboard

Rose Tyler

Support staff

April 10, 2022 7:44 am

Hello,

I’ve disabled Static Blocks Cache in Theme Options > Speed Optimization. Clear cache of browser and check the Footer now.

Regards

#321703 copied to clipboard

Recurso Apto

Participant

April 12, 2022 12:29 am

Problem solved, thanks.

#321831 copied to clipboard