Return to previous page

Static Blocks - by ejder077 - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

ejder077

Participant

January 6, 2019 at 10:26

Hi,

I used to edit the static blocks with WPBakery Page Builder. But the function is gone after I updated. How can I edit the static blocks with WPBakery Page Builder now?

Please see the screen shot: https://prntscr.com/m3n8oy

Thank you

#206704 Copied Theme version: 5.1.4 (child 0.0.1)

8 Answers

Olga Barlow

Support staff

January 6, 2019 at 10:55

Hello,

It’s because of WP 5.0 update. Make sure that you use the 5.6 version of WPBakery plugin that supports the WP 5.0. If not then update plugin (Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again, you’ll get the updated version).
Also, you’ll be able to disable Gutenberg editor in WPBakery settings.

Regards

#206706 Copied

ejder077

Participant

January 6, 2019 at 12:46

Hi,

I tried to update it on the plugin update page, but there is an error just like before: https://prntscr.com/m3o5xo

Is it means I have to delete it and install it again?

#206712 Copied

Olga Barlow

Support staff

January 6, 2019 at 12:50

Hello,

Go to Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again, you’ll get the updated version of plugin.

Regards

#206713 Copied

ejder077

Participant

January 6, 2019 at 12:57

Hi,

Do I need to back up first? Will I lose the settings?

#206714 Copied

ejder077

Participant

January 8, 2019 at 04:25

Hi,

Before I delete WPBakery Page Builder, I went to Appearance > Install plugins to search “WPBakery Page Builder” and “Visual Composer”.

Normally, the plugin will be shown even I have installed, right? So how could I install it again?

Please see the attachment:
https://prntscr.com/m4akvc
https://prntscr.com/m4akxu

#206736 Copied

Rose Tyler

Support staff

January 8, 2019 at 09:59

Hello,

Please see screenshot – https://prnt.sc/m4d488
or read our documentation to update plugins via FTP https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#206752 Copied

ejder077

Participant

January 9, 2019 at 11:18

Thank you so much

#206821 Copied

Rose Tyler

Support staff

January 9, 2019 at 11:23

You’re welcome!

Regards

#206822 Copied
Viewing 9 results - 1 through 9 (of 9 total)