• 

  ejder077

  Participant

  January 6, 2019 10:26 am

  Hi,

  I used to edit the static blocks with WPBakery Page Builder. But the function is gone after I updated. How can I edit the static blocks with WPBakery Page Builder now?

  Please see the screen shot: https://prntscr.com/m3n8oy

  Thank you

  Theme version: 5.1.4 (child 0.0.1)

  #206704 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  January 6, 2019 10:55 am

  Hello,

  It’s because of WP 5.0 update. Make sure that you use the 5.6 version of WPBakery plugin that supports the WP 5.0. If not then update plugin (Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again, you’ll get the updated version).
  Also, you’ll be able to disable Gutenberg editor in WPBakery settings.

  Regards

  #206706 copied to clipboard

  Like
  

  ejder077

  Participant

  January 6, 2019 12:46 pm

  Hi,

  I tried to update it on the plugin update page, but there is an error just like before: https://prntscr.com/m3o5xo

  Is it means I have to delete it and install it again?

  #206712 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  January 6, 2019 12:50 pm

  Hello,

  Go to Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again, you’ll get the updated version of plugin.

  Regards

  #206713 copied to clipboard

  Like
  

  ejder077

  Participant

  January 6, 2019 12:57 pm

  Hi,

  Do I need to back up first? Will I lose the settings?

  #206714 copied to clipboard

  Like
  

  ejder077

  Participant

  January 8, 2019 4:25 am

  Hi,

  Before I delete WPBakery Page Builder, I went to Appearance > Install plugins to search “WPBakery Page Builder” and “Visual Composer”.

  Normally, the plugin will be shown even I have installed, right? So how could I install it again?

  Please see the attachment:
  https://prntscr.com/m4akvc
  https://prntscr.com/m4akxu

  #206736 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  January 8, 2019 9:59 am

  Hello,

  Please see screenshot – https://prnt.sc/m4d488
  or read our documentation to update plugins via FTP https://xstore.helpscoutdocs.com/article/37-plugins-update

  Regards

  #206752 copied to clipboard

  Like
  

  ejder077

  Participant

  January 9, 2019 11:18 am

  Thank you so much

  #206821 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  January 9, 2019 11:23 am

  You’re welcome!

  Regards

  #206822 copied to clipboard

  Like
Viewing 9 results
1 through 9 (of 9 total)