Static Block Visibility bug - by be-on! GmbH

This topic has 2 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

  • Avatar: be-on! GmbH
    be-on! GmbH
    Participant
    September 2, 2021 at 16:12

    Hello,

    on my customers Website we have a problem with the static Blocks.

    We use elementor page builder and when we want to edit the static blocks we use for the mega menu it doenst show up in the edit mode from elementor.

    This problem only exists when the static block is in use for the mega menu.

    Regards

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2021 at 17:03

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If this is not the fault of plugins, provide temporary FTP access, we will check it more deeply.

    Regards

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