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Static Block Mega Menus – Columns incorrectly Displayed – Being stacked vertically

This topic has 6 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

PremiumPetware

Participant

February 2, 2023 at 10:02

Hi there, I am changing our site from Woopress to Xstore. I am struggling with some simple things. I am trying to build some mega menus using elementor and static blocks. In the static block the menu is multi column and looks good. When defined in the menu (with the same number of columns specified) the menu is displayed but with all of the columns contents in the leftmost column – appearing to be stacked. I have also tried importing a etheme Mega Menu and applying that, but the same issue is occurring. Hoping that you can point me in the correct direction to resolve this.

Thank you.

#345828 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

5 Answers

Rose Tyler

Support staff

February 2, 2023 at 12:47

Hello, PremiumPetware

In order to assist you, we kindly request that you provide us with the URL and temporary wp-admin access.

To provide wp-admin access, create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Thank you for your cooperation.

Kind Regards,
8theme team

#345841 Copied

PremiumPetware

Participant

February 3, 2023 at 02:03

HI there,

please see attached in private content.

Thank you!

Please contact administrator
for this information.

#345905 Copied

Tony Rodriguez

Support staff

February 3, 2023 at 06:42

Hello, @PremiumPetware,

We have resolved your issue by disabling the Menu Dropdown Ajax Loading and Menu Cache options under XStore > Theme Options > Speed Optimizations.

For a better reference, please refer to the images provided here: https://postimg.cc/9rq7SxDK and https://postimg.cc/qgvcmXXH. Additionally, you can watch this video for further assistance: https://www.youtube.com/watch?v=JiI6qDaVtY4&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=5.

We hope this information is helpful.

Best Regards,
8Theme’s Team

#345919 Copied

PremiumPetware

Participant

February 3, 2023 at 08:47

Thanks very much Tony & team!

#345934 Copied

Tony Rodriguez

Support staff

February 3, 2023 at 08:53

Hello, @PremiumPetware,

We are delighted that our proposed solution was able to assist you in resolving your issue. Please do not hesitate to reach out to us if you require any further assistance. We are always here to help.

Thank you for contacting us. We wish you a pleasant day.

Sincerely,
8Themes Team

#345937 Copied
Tagged: columns display, mega menus, stacked vertically, static block, templates, woocommerce, wordpress
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Static Block Mega Menus – Columns incorrectly Displayed – Being stacked vertically

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