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Static block issue you must call the content function

This topic has 6 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

fat unicorn

Participant

October 9, 2023 at 11:01

site running fine till today, no changes made to site now getting ‘you must call the content function’ when trying to edit static blocks other areas of the site are unaffected

#369729 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

5 Answers

Tony Rodriguez

Support staff

October 9, 2023 at 12:00

Hello, @fat unicorn,

Thank you for reaching out to us.

We have conducted a thorough review of your site and found that the editing of static blocks with the Elementor page builder is functioning correctly. Please refer to the following screenshots for your reference: https://postimg.cc/Xpw9n2n8 https://postimg.cc/WqctKvqP

The issue you are experiencing appears to be related to the cache on your end. We recommend that you clear your cache and then check the functionality again.

Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#369733 Copied

fat unicorn

Participant

October 9, 2023 at 12:29

you are correct it was a conflict issue with W3 cache, do you have a recommended settings for w3?

#369739 Copied

Tony Rodriguez

Support staff

October 9, 2023 at 12:42

Hello, @fat unicorn,

We are pleased to hear that you have identified the source of the issue.

Regrettably, we do not have any specific recommendations for the settings of the W3 Total Cache plugin.

The W3 Total Cache plugin settings offer several types of Minify options. Could you please check which one (CSS, JS, HTML) is causing the problem? For instance, there is a Minify CSS option in the Theme Options > Speed Optimization, so there is no need to enable Minify CSS in the cache plugin settings.

We kindly request you to review the plugin settings yourself to determine which one is causing the issue, or alternatively, you may wish to contact the plugin’s support team for further assistance.

Best Regards,
8Theme’s Team

#369743 Copied

fat unicorn

Participant

October 9, 2023 at 12:52

i thought you would be the first port of contact as you bundle the plugin in with the theme…

i’ll check

#369748 Copied

Tony Rodriguez

Support staff

October 9, 2023 at 13:40

Hello, @fat unicorn,

I apologize for any confusion. While we do include the W3 Total Cache plugin with our theme, we don’t have direct control over its settings or configuration. It’s a third-party plugin, and its settings can vary depending on your specific website and hosting environment.

We hope the plugin support helps you in this regard.

We thank you for your understanding.

Best Regards,
8Theme’s Team

#369758 Copied
Tagged: content function call, static block issue, woocommerce static block, woocommerce troubleshooting, wordpress block problem, wordpress content function, wordpress woocommerce templates
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