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Static Block footer error - by Quintus - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

Quintus

Participant

May 26, 2020 at 20:35

Hi, no idea what is wrong here
I edited the static block infor from the demo content… but it seems to have duplicated it…
see link:
http://www.superfoodmarket.co.za/staticblocks/footer/

#238867 Copied Theme version: 6.3.4

12 Answers

Olga Barlow

Participant

May 26, 2020 at 22:00

Hello,

Don’t see the issue because of the maintenance mode http://prntscr.com/soco28
Provide us with temporary WP Dashboard access, please, to check the problem and help you.

Regards

#238886 Copied

Quintus

Participant

May 27, 2020 at 09:01

Of course! apologies – have a look now please. I will reply a bit later with access to wpdashboard

#238932 Copied

Rose Tyler

Support staff

May 27, 2020 at 09:47

Hello,

Open any page, for example, Home page, and you will see the correct displaying of the footer.
On http://www.superfoodmarket.co.za/staticblocks/footer/ page, the footer can’t be displayed correctly (it is not a bug, but default behavior).

Regards

#238937 Copied

Quintus

Participant

May 27, 2020 at 14:19

Yes, but I edited the default info with my information but it is not updating.
I tried another static block and the same thing is happening. I just replace the demo information with my information but the front end of the website is not updating.
Not sure what I am not doing, not had this problem before

#238968 Copied

Rose Tyler

Support staff

May 27, 2020 at 14:33

Theme Options > Speed optimization > Static Blocks Cache > Off.
If you are using a cache plugin, clear cache there. Do not forget about cache of your browser.
If this doesn’t help, we are waiting for temporary wp-admin access.

Regards

#238969 Copied

Quintus

Participant

May 27, 2020 at 15:17

see below

Please contact administrator
for this information.

#238980 Copied

Olga Barlow

Participant

May 27, 2020 at 18:51

Hello,

I have tried to change the color of the row, for example, and don’t see issues.
Could you, please, tell me what exactly did you try to change?

Regards

#239011 Copied

Quintus

Participant

May 27, 2020 at 20:16

HI, The footer section, the contact details – its not showing on the site.
So in the Static blocks backed, I changed it to reflect my contact details.
Save and update
On front end – its still the demo content

#239022 Copied

Quintus

Participant

May 28, 2020 at 15:26

Hi
I was hoping for a reply today?

#239149 Copied

John Holden

Participant

May 29, 2020 at 04:58

Hi,

Please try again, I modified and it worked https://prnt.sc/spsvpn https://prnt.sc/spsw6e

Regards,
Hung PD

#239180 Copied

Quintus

Participant

May 29, 2020 at 10:02

Thank you – for whatever reason the option to edit via Elemntor and WP Bakery were not there before. I had turned it on in settings. Thank you for resolving!
Love this theme!

#239211 Copied

Olga Barlow

Participant

May 29, 2020 at 10:04

Hello,

Glad to hear that problem have been resolved.
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546
Your feedback is the motivation to improve our work and services.

Regards

#239213 Copied
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