Static Block at Product Page not loading the content (infinity loop symbol)

This topic has 5 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: sucknorris
    sucknorris
    Participant
    February 1, 2023 at 17:16

    Hi together,

    i am trying to add Static Contents to Product Page, but after i add it it will show the loader symbol in a infinity loop but not loading the static content.
    It only works for one time if i clear the cache with xstore – but only one time -.-

    I have a blank installation with EasyWP (Namecheap) not extra plugins etc.

    4 Answers
    Avatar: sucknorris
    sucknorris
    Participant
    February 1, 2023 at 17:37

    I marked the static content which is not working.
    https://imgur.com/a/VJkXYx3

    i even made 3 times a new plain EasyWP and also tried with Xampp still the same.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2023 at 17:44

    Hello, Sucknorris

    Thank you for using our theme.

    In order to better assist you, could you please provide us with a URL and temporary WordPress admin access? Alternatively, you may provide us with detailed screenshots and content of the static block.

    We look forward to hearing from you.

    Kind Regards,
    8theme team

    Avatar: sucknorris
    sucknorris
    Participant
    February 1, 2023 at 19:56

    Hi i sent you the details in privat

    Just, please dont finx something without informing me since i will need to redeploy some times more and i will ask again.

    thanks

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 2, 2023 at 06:18

    Hello Sucknorris,

    Thank you for providing the login details. We have identified that the issue on your site is caused by the conflict between the CDN activation and the Static Block Cache being enabled at the same time.

    To resolve this issue, please navigate to XStore > Theme Options > Speed Optimizations > Static Blocks Cache and turn it off, then publish the changes. Please also clear your browser cache afterward.

    For reference, please see the images provided here: https://postimg.cc/d7VdKqHf and https://postimg.cc/xX2jmtLy.

    Best regards,
    8Theme’s Team

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