Return to previous page

Static block as preview good, as mobile menu rows on top of each other

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

martijntje

Participant

July 3, 2025 at 07:12

Hello,

I have created a static block to use as a mobile menu.

When I view the menu on my phone, the rows are stacked on each other. When I preview the static block on my pc it looks fine.

Any thoughts on this?

Please, contact administrator
for this information.

#448777 Copied

3 Answers

Jack Richardson

Support staff

July 3, 2025 at 08:55

Hello @martijntje

Could you please, provide us a video of the issue because we checked the URL you sent and it displayed correctly on our devices.

Kind regards, Jack Richardson
The 8theme’s team

Files is visible for topic creator and
support staff only.

#448809 Copied

martijntje

Participant

July 3, 2025 at 09:26

Hi, tnx.

The preview of the static block is good. But when I use it as mobile menu, the rows are stacked:

Please contact administrator
for this information.

#448814 Copied

Jack Richardson

Support staff

July 3, 2025 at 09:38

Dear @martijntje,

We hope this message finds you well.

We would like to inform you that the issue with the static block in the mobile menu appears to be caused by custom CSS added via the Yellow Pencil plugin. Kindly refer to the Private Area for further details.

We recommend thoroughly reviewing the custom CSS you have implemented through Yellow Pencil and retaining only the essential code. For testing purposes, you may consider temporarily removing all custom CSS and then gradually re-adding only the necessary parts.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#448816 Copied
Viewing 4 results - 1 through 4 (of 4 total)